Complete integration into existing WMS

Kruidvat is a Dutch chain of drugstores operating in The Netherlands, Belgium and France, as part of the A.S. Watson Group. In addition to 1,100 Kruidvat stores, the chain also comprises 200 Trekpleister and Prijsmepper stores. Effective logistics are essential requirements for the daily supplies to the total number of more than 1,300 stores in the Benelux. Kruidvat’s distribution center is located in Heteren (The Netherlands). With excellent facilities and a vast floor space of 68.000 m2, the center belongs to the world’s most modern logistics facilities. Kruidvat brings health & beauty closer to the consumer. It offers an extensive, attractively priced and varied range of health & beauty articles. In addition, the chain offers a surprising assortment of products not usually found in drugstores, as well as sensational special offers.

The challenge

A number of external sites in the vicinity of the distribution center had been used for processing returned articles, packaging and cardboard, as well as for storing pallets. A warehouse for storing goods entering the country via the port of Rotterdam had also been utilized. Kruidvat built a new, 8,000 m2 distribution center in Heteren in order to centralize this storage and bring it under its own, direct management. The new center accommodates the above-mentioned three activities, and within a short distance from the existing distribution center. watson

The solution

Naturally, the new distribution center required WMS functionality. In order to realize this functionality, Kruidvat contacted ICT Group. The employees of ICT’s Transport and Logistics business unit have years of experience in developing and maintaining the WMS application required in the Kruidvat distribution center. Following close consultation with A.S. Watson, it was decided to fully integrate the new distribution center into the existing WMS application. To accommodate the integration, the application was extended with a number of additional warehouse locations, as well as functionality to process warehouse locations with the related planning and replenishment to the main DC, based on sales and forecasts. Thanks to their intensive cooperation, A.S. Watson and ICT have created facilities that also allow the new distribution center to be used for regular collection activities. This means that the building’s functionality does not remain limited to the three core activities for which it was designed, but that the building can also be used as a complete warehouse, including all required functionality such as intake of goods, order picking, replenishment, Value Added Logistics, internal transport, cycle counting, and inventory management. The solution created by ICT Group has provided A.S. Watson with a system that offers sufficient facilities to allow for the expansion of their activities and further ambitions in the coming years.


Contact for this case

Bart Overgaauw

Business Unit Manager Transport & Logistiek

t +31 6 27 06 83 04


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